Apple’s wall-mounted HomeView will ship without a power adapter, USB-C cable, or mounting hardware, meaning buyers must obtain compatible accessories separately. The tabletop model includes both a 30W adapter and a 1.5-meter USB-C cable, creating a significant difference between the two versions.

Apple outlined the requirements in a support document published October 14. Both HomeView models are available to pre-order for $299 in the United States, with availability scheduled to begin November 13.

What comes in each HomeView box

The tabletop HomeView package includes the device, documentation, a 30W power adapter, and a 1.5-meter USB-C cable. Apple says the adapter must support at least 30W and deliver 15V at 2A or higher.

The wall-mounted model’s box contains only the HomeView and its documentation. Customers choosing that version must separately arrange a compatible mount and a power solution. Depending on the mount, the device can use a separate USB-C cable and adapter or a hardwired connection to line power.

Wall-mounted HomeView power requirements

Apple says the wall-mounted HomeView requires a power source rated for at least 20W, with support for 9V at 2.22A or higher. The specific mount and installation method will determine how that power reaches the device.

If the power source does not meet HomeView’s requirements, the display will show a “Power Adapter Not Supported” message alongside a lightning bolt and yellow warning triangle. Apple recommends removing a wall-mounted unit from its mount and testing it directly with a compatible USB-C cable and power adapter.

If HomeView operates when connected directly, Apple advises customers to contact the mount manufacturer or their professional installer. That troubleshooting guidance places responsibility for compatibility between the device and third-party installation hardware outside the HomeView box.

HomeView features and pricing

Apple introduced HomeView earlier this week as a smart home hub with a 7-inch Liquid Retina display, an A18 chip, and Siri AI. The tabletop and wall-mounted versions are both listed at $299 in the United States.

The separate-accessory requirement applies specifically to the wall-mounted model. Buyers planning a wall installation will need to account for the additional mount, cable, and power hardware before the device becomes available on November 13.